Start a Return or Exchange

Need to send something back? Fill out this quick form first so we know what’s coming and how you’d like us to handle it.

Before you start

Please take a quick look at our Shipping, Returns & Exchanges Policy before submitting your request.

Standard returns must be started within 14 days of delivery. Items marked Final Sale cannot be returned or exchanged.

If your item is damaged or defective, please still complete this form even if the item has been worn or washed. Tell us what happened and we’ll review it with you.

Canadian online orders only. U.S. customers should follow the U.S. return instructions on our Shipping & Returns page.

Name *

Email *

Order Number *

Item(s) You Are Returning *

Reason for Return *

Damaged, defective or incorrect item?

Please submit this form before mailing anything back. It is okay if a damaged or defective item has already been worn or washed. Tell us what happened below and we’ll review it with you. We may ask for photos.

What Would You Like? *

Refund eligibility depends on the original purchase. Sale items may only qualify for exchange or store credit.

If You Would Like an Exchange

Tell Us Anything Else That May Help Us Review Your Return

I have reviewed Lemonberry’s Return & Exchange Policy and understand that submitting this form is a request for review, not automatic approval. *

Once we’ve reviewed your request, we’ll email you with the next steps. Please do not mail anything back until you hear from us.

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Start a Return or Exchange

Before you start

Start a Return or Exchange

Before you start

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